Our cancellation and refund policy operates on a flat 2.5% charge, applicable regardless of payment priority. This fee is deducted upon cancellation of a transaction. However, cancellation is only feasible before payment settlement initiated by our Bankers or Online Payment system. Once the settlement process begins, cancellation becomes impossible.
Refunds for user-initiated claims are processed promptly, typically within 3 working days from the date of transaction cancellation. In the event of system failure or technical errors, the refund process may extend up to 7 working days. Customers experiencing difficulties with refunds can contact us via admin@localkart.app or +91-7639176392 for assistance.
To ensure mutual understanding and avoid future disputes, customers are urged to carefully read and comprehend all conditions before making any purchases through our website. This agreement encompasses the terms and conditions related to purchasing products and services from BillPay NXT accessed via www.billpaynxt.com.
Transactions suspected of being illegal or unauthorized may be disputed by customers. The resolution process typically takes up to T+15 working days, providing a fair timeline for investigation and final decision-making.
Customers encountering delays in receiving refunds within 3 working days can file a DISPUTE AND REFUND complaint. While this action maximizes the chances of refund processing, it does not guarantee immediate reimbursement.
Account registration with localKart is mandatory for accessing any service. This ensures the security and integrity of our platform, preventing unauthorized usage and enhancing user experience.
We reserve the right to terminate accounts and forfeit credits if users are found engaging in illegal activities or violating the terms and conditions outlined in our policies. This measure is essential for maintaining the integrity of our platform and protecting our user community.
Clear and transparent pricing information is provided on our website, www.billpaynxt.com. Customers can review this information to understand the charges associated with our services, eliminating any confusion or ambiguity.
We employ stringent measures to track and prevent illegal usage of our platform. This includes tracking IP and geo-location data for security purposes. Any detected illegal activity may result in account termination and legal action to uphold our terms and conditions.
We exclusively accept approved transactions made via Credit Card or Debit Card directly from the bank. This ensures secure and authenticated payments, minimizing the risk of fraudulent activities.
Our no-refund policy stipulates that funds transferred to us are non-refundable. However, in cases of illegal or unauthorized transactions, automatic refunds or disputes may occur to rectify the situation.
We reserve the right to modify plan costs, transaction charges, or terms and conditions without prior notification. This flexibility allows us to adapt to changing circumstances while maintaining fairness and transparency for our customers.